Northstowe Community Cinema Terms of admission

Entry to films and events is restricted by the classification given by the British Board of Film Classification or others. We are required to refuse admission to anyone who is below the minimum age required by the relevant classification. 

Anyone can be admitted to films classified as U or PG. 

Children under 12 can be admitted to films classified as 12A but only if accompanied by an adult (i.e. someone over the age of 18).

Children under age 16 must be accompanied by a responsible adult at all times.

Babies under the age of 1 can go into screenings free of charge providing that they sit on a lap for the entire screening (i.e. do not take up a seat); and they are removed from the auditorium should they cause disturbance to other customers; and the film is classified as U, PG or 12A.

We reserve the right to require you to prove your age with appropriate photographic ID if you are going to a 12A, 15, 18 film.

No alcoholic drinks may be brought into the cinema event.

You must not smoke inside the premises.

Mobile phones must be switched off or in a silent mode before you enter the auditorium. You must not take or make calls inside the auditorium.

You must adhere with any health and safety procedures or instructions that are in place and notified to you by our staff or by notices.

We accept no responsibility for any personal property that is brought to a cinema event.

Cinema tickets once purchased are non-refundable and non-exchangeable. The only exception is that refunds will always be honoured for show breakdowns and cancellations etc.

We reserve the right to refuse admission or require you to leave the premises without a refund if you behave in an anti-social or threatening manner; or put the safety of our customers, our employees or our property at risk; or bring a camera or recording equipment of any kind into the cinema.